Naveen Sood
About Naveen Sood
Naveen Sood is a Financial Services Representative II at CIBC with a diverse background in customer service and technical roles across various organizations.
Current Role at CIBC
Naveen Sood has held the position of Financial Services Representative II at CIBC since 2020. In this capacity, he handles escalations from Mortgage Advisors or Underwriters to assist in funding files. His role involves the use of various software tools, including COINS, Aurora, LCMS, Ex-Caliber, and MS Office.
Previous Experience at CIBC
Before becoming a Financial Services Representative II, Naveen Sood worked as a Mortgage Processing Officer at CIBC from 2019 to 2020. Based in Ontario, Canada, he spent 1 year in this role managing and processing mortgage documentation and transactions.
Experience as a Travel Consultant at Concentrix
From 2016 to 2018, Naveen Sood worked at Concentrix in Auckland, New Zealand, as a Travel Consultant. His responsibilities likely involved assisting clients with travel planning, arrangement, and customer service for Air New Zealand.
Previous Roles at Genpact and IBM
Naveen Sood's experience includes working as a Process Developer at Genpact in the New Delhi Area, India, for 9 months from 2014 to 2015. He also served as a CRM Consultant at IBM in Chandigarh Area, India, from 2013 to 2014. His work likely involved customer relationship management and technical support.
Educational Background
Naveen Sood studied at the International College of Auckland, where he completed a Diploma in Business (Level 7) in 2016, focusing on Business, Management, Marketing, and Related Support Services. He also attended Army Public School from 2006 to 2008, earning a High School diploma in Business/Commerce, General.