Nayan Vaishnav
About Nayan Vaishnav
Nayan Vaishnav is a Business Support Officer at CIBC in Toronto, Ontario, Canada, with previous experience in customer service, data analysis, and business administration.
Professional Experience at CIBC
Nayan Vaishnav has been working as a Business Support Officer at CIBC in Toronto, Ontario, Canada since 2021. In this role, he is involved in training new incumbents and temporary staff. His responsibilities include ensuring the transfer of knowledge and maintaining process consistency. He is also cross-trained in other positions to provide support during peak times or on a temporary basis. Additionally, he identifies opportunities for improving control processes and recommends changes to support continuous improvement and client satisfaction.
Customer Service Experience at Walmart Canada
From 2020 to 2021, Nayan Vaishnav worked as a Customer Service Representative at Walmart Canada for 7 months. During his time here, he was responsible for addressing customer inquiries, handling returns and exchanges, and ensuring an excellent customer service experience. His work at Walmart involved direct interaction with customers, which helped him refine his communication and problem-solving skills.
Data Analysis Role at Innofly Technologies
Nayan Vaishnav served as a Junior Data Analyst at Innofly Technologies from 2017 to 2019 in Thiruvananthapuram, Kerala, India. Over his 2-year tenure, he was involved in analyzing data to support business decisions. His role required him to have a keen eye for detail and an analytical mindset, which he brought to tasks such as data collection, processing, and reporting.
Business Administration at KRN Enterprises
Between 2014 and 2017, Nayan Vaishnav worked as a Business Administrator at KRN Enterprises, which is now known as K.R.N Manpower Services. He spent 3 years managing administrative tasks and operations to support the business. His responsibilities included coordinating business activities, managing records, and ensuring smooth administrative functioning of the organization.
Educational Background at Seneca College
Nayan Vaishnav studied at Seneca College from 2019 to 2021, where he pursued a BBS in Business/Commerce, General. During his 2 years at the college, he developed a comprehensive understanding of business principles and practices. His education equipped him with the foundational knowledge required for his roles in business support and administration.