Naz Guven
About Naz Guven
Naz Guven is a Client Services Representative at CIBC in Ottawa, Ontario, Canada, with a background in customer service and international business.
Title and Current Role
Naz Guven holds the title of Client Services Representative and currently works at CIBC in Ottawa, Ontario, Canada. She has been with CIBC since 2021, focusing on providing efficient and professional client services.
Previous Positions
Before her current role, Naz Guven worked at the Canadian Museum of Nature as a Customer Service Specialist from 2019 to 2020 in Ottawa, Ontario. She also has experience as an Administrative Office Assistant at Grand International Education and Career Consultancy, a position she held in Istanbul, Turkey, for six months in 2017. Furthermore, she served as the Discipline Committee Vice President at Özel Saint-Michel Fransız Lisesi from 2015 to 2017.
Educational Background
Naz Guven completed her Bachelor's degree in International Business, earning a Bachelor of Commerce (BCom) from Université d'Ottawa between 2017 and 2021. Additionally, she studied Cross Cultural Business Skills at Hogeschool van Amsterdam | Amsterdam University of Applied Sciences from 2020 to 2021. She also holds a High School Diploma from Özel Saint-Michel Fransız Lisesi.
Experience at CIBC
Since 2021, Naz Guven has been employed at CIBC in Ottawa as a Client Services Representative. In this role, she is responsible for handling client inquiries and ensuring customer satisfaction through effective and professional service practices.
Customer Service Expertise
Naz Guven has a strong background in customer service, evident from her roles at the Canadian Museum of Nature and Grand International Education and Career Consultancy. She developed key customer service skills, handling client interactions and administrative tasks efficiently while ensuring a positive customer experience.