Neha Bhagat
About Neha Bhagat
Neha Bhagat is an Intermediate Business Analyst at CIBC with expertise in fraud detection and client transaction analysis.
Current Role at CIBC
Neha Bhagat is an Intermediate Business Analyst at CIBC, having held the position since 2017 in the Toronto, Canada area. In this role, she focuses on transaction processing and fraud detection utilizing applications like COINS, PRM, RCM, ICBS, and CRS (Simplii Financial). Her responsibilities include identifying and mitigating fraudulent activities by analyzing client transactions and safeguarding client profiles. Additionally, she processes reimbursements for clients after thorough transaction reviews to enhance the client experience.
Previous Experience at CIBC
Before her current role, Neha Bhagat worked at CIBC as a Chargeback Analyst from 2016 to 2017. During this 11-month tenure, she developed her expertise in analyzing transactions and handling chargebacks. Her responsibilities included processing reimbursements and providing clients with guidance on protecting their personal and banking information to prevent fraud.
Past Roles in Retail and Logistics
Neha Bhagat has diverse experience in retail and logistics. In 2016, she worked as a Store Associate at HomeSense, part of The TJX Companies, Inc., for 5 months in Mississauga, Ontario. Prior to this, she had a brief stint as an Order Picker at SCI Logistics in Mississauga, Ontario in 2015-2016. These roles provided her with valuable insights into operations and customer service in the retail and logistics sectors.
Early Career at United Transmission
Neha Bhagat began her career at United Transmission, where she worked as a Purchase Officer from 2011 to 2014. In this position, she was responsible for procurement activities and managing purchase orders. Her experience in this role laid the foundation for her skills in business administration and transaction analysis.
Educational Background
Neha Bhagat holds a Bachelor's degree in Business Administration and Management, General, from Sardar Patel University in Vallabh Vidyanagar. Her academic background in business administration has equipped her with the necessary knowledge and skills to excel in her roles as a Business Analyst and Chargeback Analyst, focusing on transaction processing and fraud detection.