Neha Gupta, MBA, Ific
About Neha Gupta, MBA, Ific
Neha Gupta, MBA, is a Support Agent at CIBC in Toronto with over 7 years of experience in customer service, office, and general administration. She is skilled in drafting confidential documents and is known for her 'Customer First Approach' and strong organizational skills.
Company
Neha Gupta is currently working at CIBC as a Support Agent. She has been part of the organization since 2020 and is based in Toronto, Ontario, Canada. Her role involves providing comprehensive support services, maintaining high professionalism, and working effectively in a fast-paced environment.
Title
Neha holds the position of Support Agent at CIBC. In this role, she applies her extensive experience in customer service, office administration, and client service excellence to meet and exceed customer expectations.
Education and Expertise
Neha has a diverse educational background. She earned a Master of Business Administration (MBA) in Human Resources Management from Punjab Technical University from 2008 to 2010. Additionally, she holds a Bachelor of Education (B.Ed.) from Maharishi Dayanand University Rohtak, completed in 2010, and a Bachelor of Science (B.Sc.) in Chemistry from Delhi University, completed in 2007. Her education has equipped her with the knowledge and skills necessary to excel in various professional roles.
Background
Neha Gupta's career spans several roles. She has worked as a Junior Accountant at Taxplan, Customer Service Representative at Teleperformance, and Senior Assistant at the Income Tax Department of India. Additionally, she has experience as an Executive Assistant at Phytocelllife Marketing Private Ltd, a PRT at G.D. Goenka Public School, and a Teacher at Maxfort School. She has interned at Punjab National Bank and ICICI Lombard General Insurance Co. Her diverse background contributes to her capability in multiple areas such as customer service and administration.
Achievements
Throughout her career, Neha has been recognized for her ability to provide executive support to board members and officers. She is skilled in drafting confidential documents, including correspondence, manuals, reports, and meeting minutes. Her commitment to maintaining the confidentiality of departmental documents and her 'Customer First Approach' has been instrumental in achieving client service excellence. Fluent in both English and Hindi, Neha utilizes her communication skills and strong organizational abilities to perform a wide variety of tasks efficiently.