Nelcy Juliana Gonzalez Cely
About Nelcy Juliana Gonzalez Cely
Nelcy Juliana Gonzalez Cely is a Client Services Representative at CIBC with extensive experience in accounting and customer service roles.
Company
Nelcy Juliana Gonzalez Cely is currently employed at CIBC, serving as a Client Services Representative. She has been part of CIBC since 2021, focusing on delivering exceptional customer service and navigating various banking procedures and transactions.
Title
Nelcy holds the title of Client Services Representative at CIBC. Her role primarily involves interacting with clients, addressing their needs, and ensuring a smooth banking experience. Her extensive background in finance and customer service is pivotal to her success in this position.
Education and Expertise
Nelcy Juliana Gonzalez Cely has a diverse educational background. She completed a Postgraduate Degree in Accounting and Business/Management at Centennial College in 2021 and another Postgraduate Degree in Financial Planning and Services in 2020. She also studied High-Advanced English Language and Literature/Letters at ILAC in 2019. Additionally, she achieved her Contador Publico degree from Pontificia Universidad Javeriana in 2015, which solidified her foundation in accounting and finance.
Professional Background
Nelcy's professional journey spans various roles in finance and customer service. She has worked as a Financial Planning Tutor at Centennial College, a Cashier at Metro Inc., and as a Professional Accountant at Credicorp Capital. In Colombia, she held roles as a Junior Accountant III and Junior Accountant at Banco Davivienda, and as a Taxes Analyst at Bancolombia. She also served as an Advanced Financial Accounting Tutor at Pontificia Universidad Javeriana.
Industry Experience
With over 4 years of combined experience in accounting roles and more than 1 year in customer service positions, Nelcy has developed a robust skill set. She is proficient in financial services and accounting principles, and she excels in creating positive customer experiences. Her capabilities extend to effectively managing client interactions in fast-paced banking environments.