Nella Bogdanovic
About Nella Bogdanovic
Nella Bogdanovic is a Senior Manager at CIBC, specializing in ServiceNow QA, Enterprise Service Management, and Automation. She has extensive experience in database management and technology operations, having previously worked at Microsoft and holding various roles at CIBC.
Current Role at CIBC
Nella Bogdanovic currently serves as the Senior Manager for ServiceNow QA, Enterprise Service Management, and Automation, IP&E at CIBC. She has held this position since 2019. In this role, she oversees the QA processes for ServiceNow, ensuring the effective management and automation of enterprise services. Based in the Toronto, Canada area, Nella leverages her extensive experience in quality assurance and automation to drive performance and reliability within CIBC's service management initiatives.
Previous Roles at CIBC
Nella Bogdanovic has held several key positions at CIBC. From 2017, she worked as the Senior Manager of Automation and Performance Testing in Enterprise Data & Finance Technology, CCT. Prior to this, she was the Senior Audit Manager for TO Risk Services, IP&E Audit, IBS, between 2016 and 2017. From 2015 to 2016, she served as the Senior Database Manager in Technology Operations. Earlier, she was a Tech Lead/Database Consultant for Technology Operations from 2010 to 2015 and a SQL Server DBA for Global Database Engineering from 2007 to 2010. These roles reflect her diverse expertise in database management, auditing, and performance testing.
Experience at Microsoft
Before joining CIBC, Nella Bogdanovic worked at Microsoft as a SQL Server Database Engineer from 2005 to 2007 in Toronto, Canada. During her tenure at Microsoft, she focused on SQL Server database engineering, contributing to the optimization and maintenance of database systems. This experience provided her with a solid foundation in database technology and engineering practices.
Educational Background
Nella Bogdanovic holds a Master's degree from Univerzitet u Nišu, earned between 1995 and 1997. Before that, she completed her Bachelor's Degree in Automatic Conducting at the same institution, studying from 1989 to 1994. Her academic background in automation and engineering underpins her professional expertise and informs her approach to managing complex technological systems in her roles at CIBC.