Nermin Tawadrous
About Nermin Tawadrous
Nermin Tawadrous is a Mortgage Advisor Assistant at CIBC in Toronto, Ontario, Canada, with a background in customer service, pharmacy, telemarketing, and administrative assistance.
Current Role at CIBC
Nermin Tawadrous has been working as a Mortgage Advisor Assistant at CIBC in Toronto, Ontario since 2014. In this role, Nermin supports the Mortgage Advisor in providing mortgage solutions and helping clients manage their mortgage needs. This position involves assisting with administrative tasks, client interactions, and ensuring that required documentation and processes are followed efficiently.
Previous Role at CIBC
Prior to becoming a Mortgage Advisor Assistant, Nermin Tawadrous held a position at CIBC as Customer Service for a brief period in 2014. This role involved interacting with clients, addressing their inquiries, and assisting with various banking services. The experience gained in customer service likely contributed to valuable insights into client needs and expectations.
Experience at Aim Pharmacy
Between 2008 and 2010, Nermin Tawadrous worked as a Pharmacy Technician at Aim Pharmacy. In this capacity, Nermin was responsible for assisting pharmacists in preparing and dispensing medications, managing inventory, and ensuring accurate record-keeping. This role required attention to detail and adherence to pharmaceutical protocols.
Previous Role at Gemma Communications
In 2007, Nermin Tawadrous briefly worked as a Telemarketer at Gemma Communications in Toronto. The responsibilities included making outbound calls to clients, promoting products or services, and collecting customer feedback. This position emphasized communication skills and the ability to engage with diverse clientele effectively.
Educational Background
Nermin Tawadrous studied Psychology at York University, where Nermin achieved a Bachelor of Arts degree. The education at York University provided a foundation in understanding human behavior and cognitive processes, which is beneficial in roles involving customer interactions and service.