Nick Di Santo
About Nick Di Santo
Nick Di Santo is a Client Technology Analyst at CIBC, with extensive experience in IT infrastructure, project management, and desktop operations.
Current Role at CIBC
Nick Di Santo works at CIBC as a Client Technology Analyst, seconded to L2 Desktop Operations. He has been in this role since 2015, serving in the Toronto, Canada area. His work involves focusing on various aspects of desktop operations, with a particular emphasis on addressing second-level support needs.
Previous Positions at CIBC
Nick Di Santo has held multiple other roles at CIBC. From 2011 to 2015, he was a Client Technology Analyst. Earlier, from 2005 to 2008, he worked as an IT Infrastructure Project Manager. He also served as IT Project Leader from 1999 to 2005, and as a Computer Service Analyst from 1997 to 2002. His extensive experience at CIBC highlights his long-standing involvement in various technological and project management capacities.
Experience at City of Toronto
Before his various roles at CIBC, Nick Di Santo worked as an Electrical Technician for the City of Toronto from 2009 to 2011. During his tenure, he was responsible for managing and maintaining electrical systems, contributing to the city's infrastructure management.
Education at Ryerson Polytechnical Institute
Nick Di Santo studied at Ryerson Polytechnical Institute from 1980 to 1984, where he earned a degree in Electrical Engineering Technology-Controls Option. His academic background provided him with knowledge and skills crucial for his varied roles in technology and project management.
Technical Expertise
Nick Di Santo has demonstrated expertise in various technical areas. He was a part of the Windows 7 deployment team at CIBC, where he focused on preparing XP devices for migration and resolving post-migration issues. Additionally, he has substantial experience in Virtual Desktop Infrastructure (VDI) administration and support. His involvement in change management and project management within desktop environments further solidifies his technical capabilities.