Nidhia Verma
About Nidhia Verma
Nidhia Verma is a Client Service Representative at CIBC in Brampton, Ontario, with a background in Human Resource Management and International Business. She has experience in the retail and service sectors and is proficient in English, Hindi, and Punjabi.
Professional Experience at CIBC
Nidhia Verma has been serving as a Client Service Representative at CIBC in Brampton, Ontario, Canada, since 2019. In this role, she focuses on managing client relations, conflict resolution, and cross-selling banking services. Her multilingual skills in English, Hindi, and Punjabi allow her to effectively communicate with a diverse client base, enhancing customer service. Nidhia also plays a key role in introducing clients to CIBC's mobile banking applications, aiding them in better managing their financial needs digitally.
Previous Work at Subway
Nidhia Verma worked as a Shift Supervisor at Subway in Brampton, Ontario, Canada, for 10 months from 2019 to 2020. In this position, she managed daily operations, supervised staff, and ensured customer satisfaction. Her responsibilities also included inventory management and maintaining store standards, which provided her with a solid foundation in management and team coordination.
Store Manager at Esso On the Run
Nidhia Verma served as a Store Manager at Esso On the Run in Englehart, Ontario, Canada, for one year from 2018 to 2019. In this role, she was responsible for overseeing store operations, financial reporting, and staff management. Her experience in this position developed her skills in leadership, customer service, and operational efficiency, which have been crucial in her subsequent roles.
Educational Background in Technology and Business
Nidhia Verma's educational background includes a Bachelor of Technology (B.Tech.) degree from CTIEMT, completed between 2009 and 2013, and a Post Graduate Certificate in Human Resource Management from Cambrian College, completed from 2015 to 2016. Additionally, she completed a Bachelor's degree in Computer Science and Technology. Nidhia also earned a Post Graduate Certificate in International Business from Centennial College School of Business in 1970. This diverse educational background provides her with a strong foundation in both technical and business disciplines, enhancing her versatility in the workplace.