Nikhil Kaurani
About Nikhil Kaurani
Nikhil Kaurani is a Mortgage Servicing Support Leader at CIBC in Toronto, Ontario, Canada, with extensive experience in sales, retail, and customer service.
Education and Expertise
Nikhil Kaurani has a solid educational foundation with a focus in business and entrepreneurial studies. He earned a Bachelor's in Management Studies (B.M.S.) from the University of Mumbai, followed by a Junior College (H.S.C.) at H.R. College of Commerce and Economics. In addition, he holds certifications in Entrepreneurship Management and a Certificate Program in Marketing Management: Financial Services from George Brown College. Nikhil is also certified as an IFC Financial Services Representative.
Professional Experience in Mortgage Servicing
Currently, Nikhil Kaurani serves as the Mortgage Servicing Support Leader at CIBC, a role he began in 2022. His journey at CIBC includes several positions, such as Mortgage Servicing Specialist, Dual Financial Services Representative, and Financial Services Representative. This extensive experience has provided him with deep insights into mortgage servicing and customer support.
Sales and Retail Background
Nikhil Kaurani has over three years of experience in sales and retail, particularly within the mortgage and customer service sectors. Prior to his roles in mortgage servicing, he worked at Gap in various capacities, including Acting Keyholder, Office Assistant, Operations Specialist - Sales Support Associate, and Sales Associate. He also served as a Store Manager at Nandu Traders in Mumbai.
Technical Skills
Nikhil Kaurani is proficient in handling CRM systems, particularly using MS Dynamics 365. He also has a working knowledge of the Microsoft Office Suite, including MS Word, MS Excel, and MS PowerPoint. His technical skills support his strong administrative, organizational, and time management capabilities.
Communication and Adaptability
Nikhil possesses strong communication skills, both verbal and written. He is adept at adapting to fast-paced environments and has significant experience working in diverse workforces. His ability to communicate effectively and manage time efficiently enhances his professional performance in the mortgage servicing industry.