Nina Uthayakumar
About Nina Uthayakumar
Nina Uthayakumar is a Progress Leader at CIBC, known for her strong decision-making skills and ability to multi-task effectively.
Title
Nina Uthayakumar holds the position of Progress Leader at CIBC. She has been in this role since October 2015, showcasing her commitment and longevity in the financial industry.
Current Company
As a Progress Leader at CIBC, Nina Uthayakumar has been contributing to the company's operations since October 2015. Her work involves making critical decisions that balance customer satisfaction with bank security, demonstrating her decision-making capabilities and adaptability in a dynamic environment.
Previous Roles and Experience
Before her current role at CIBC, Nina Uthayakumar gained varied experience in different positions. In 2015, she worked at Affinity Global as a Debt Collector for eight months in Markham. She also served as a Customer Service Representative at Pizza Hut from 2014 to 2015, and as a Cashier at both Fresh-a-Fare and The Home Depot Canada in 2013. Additionally, she worked at Dairy Queen as a Cashier from 2011 to 2014 and as a Waitress at EggSmart from 2011 to 2012. Her early experience includes a co-op position at Dr. Helena Jaczek, MPP - Oak Ridges - Markham in 2011.
Education and Qualifications
Nina Uthayakumar completed her high school education at Bur Oak Secondary School, where she studied from 2009 to 2012 and earned her High School/Secondary Diplomas and Certificates. This foundational education has supported her subsequent career in various customer service and leadership roles.
Skills and Competencies
Nina Uthayakumar possesses strong decision-making skills, handling customer transactions with a focus on reducing loss or fraud risk while ensuring customer satisfaction. She is highly flexible and effective at multi-tasking in fast-paced environments. Her roles have helped her develop excellent phone etiquette and strong communication skills. Additionally, she consistently demonstrates high accuracy and attention to detail in her work.