Nitya Lakshmi Ranga
About Nitya Lakshmi Ranga
Nitya Lakshmi Ranga is a Customer Service Representative at CIBC and Super Save Group, with a background in finance and experience in various customer service roles.
Title and Role at CIBC
Nitya Lakshmi Ranga has been serving as a Customer Service Representative at CIBC since 2018 in White Rock, British Columbia, Canada. In this role, she engages with clients, addresses their inquiries, and provides solutions to meet their banking needs. Her responsibilities include handling transactions, resolving issues, and maintaining a high level of customer satisfaction.
Customer Service Experience at Super Save Group
Since 2018, Nitya has also been working as a Customer Service Representative at Super Save Group in Langley, British Columbia, Canada. Here, she focuses on client services, effectively managing customer interactions, and resolving complaints. Her dual role in two organizations highlights her capacity for multitasking and managing customer relations in varied settings.
Previous Employment History
Nitya's career includes roles such as a Student Assistant at NYIT Extended Education for a brief period in 2017 in Vancouver, a Customer Service Representative at Bed Bath & Beyond for four months in 2017 in Surrey, and an Accounting Clerk at PASURA Crop Care Private Limited from 2014 to 2016 in Hyderabad, Telangana, India. Each role has contributed to her skills in customer service, administration, and finance.
Educational Background and Skills
Nitya pursued her post-graduation in Finance, General at the New York Institute of Technology from 2016 to 2018. Her education equipped her with a solid foundation in financial principles and techniques. Nitya is also proficient in using Bloomberg Software, a key tool for financial analysis, further enhancing her qualifications in the finance sector.
Key Achievements
Throughout her career, Nitya has achieved notable success, including being among the top three in sales achievement targets in the retail sector as a Customer Service Representative. This accomplishment demonstrates her ability in sales and customer engagement. Additionally, her strong leadership skills are evident, which are critical for advancement in the banking industry.