Nkem Ogbonna
About Nkem Ogbonna
Nkem Ogbonna is a Senior Customer Service Representative at CIBC in Grande Prairie, Alberta, Canada, with a background in business administration from Okanagan College.
Current Role at CIBC
Nkem Ogbonna serves as a Senior Customer Service Representative at CIBC, a role she has held since 2014. Stationed in Grande Prairie, Alberta, Canada, she brings years of experience and dedication to her position, where she manages various customer service functions with a focus on solving client issues and enhancing customer satisfaction.
Previous Role at CIBC
Before her current position, Nkem Ogbonna worked as a Customer Service Representative at CIBC from 2013 to 2014. During her 6-month tenure, also based in Grande Prairie, Alberta, Canada, she was responsible for attending to customer inquiries, providing reliable solutions, and ensuring a seamless banking experience for clients.
Bachelor of Business Administration from Okanagan College
Nkem Ogbonna earned her Bachelor's degree in Business Administration from Okanagan College, completing her studies between 2010 and 2012. The program equipped her with essential business management skills, including finance, marketing, and organizational behavior, laying a solid foundation for her career in customer service.
Education at Grande Prairie Regional College
Between 2008 and 2010, Nkem Ogbonna studied at Grande Prairie Regional College. The knowledge and skills gained during her two years at the institution provided her with a strong academic background that has supported her professional growth in the customer service sector.
Early Education at Louisville Girls High School
Nkem Ogbonna attended Louisville Girls High School from 2001 to 2007. The six years she spent there were formative, helping to cultivate key competencies and discipline, which have been instrumental in her career development.