Noorashia Khan Sharafa
About Noorashia Khan Sharafa
Noorashia Khan Sharafa is a Financial Services Representative at CIBC with over 7 years of experience in customer service, sales, and banking. She is fluent in four languages and has a proven track record of exceeding sales targets.
Title
Noorashia Khan Sharafa currently holds the position of Financial Services Representative at Cibc. In this role, she is instrumental in fostering a productive team environment by leading new staff training initiatives.
Professional Experience at Cibc
Noorashia Khan Sharafa has been working at Cibc as a Financial Services Representative in Toronto, Ontario, Canada, since 2016. Her responsibilities include assisting clients with their financial needs and providing exceptional customer service. She places a strong emphasis on exceeding sales targets and achieving high levels of client satisfaction.
Previous Work Experience
Before her current role at Cibc, Noorashia Khan Sharafa worked as a Customer Service Representative at Td in Toronto, Ontario, Canada, from 2015 to 2016. She also held the position of Sales Associate at Hudson's Bay Company in New York, New York, United States, from 2014 to 2015. Prior to that, she worked in customer service at Grameenphone Ltd in Dhaka, Bangladesh, from 2010 to 2013.
Education and Expertise
Noorashia Khan Sharafa completed her Bachelor of Business Administration in Business Administration, Marketing from North South University in 2013. Her academic background equips her with a solid foundation in business principles, marketing strategies, and financial services. She has over 7 years of experience in customer service, sales, and banking, consistently focusing on client satisfaction and service solutions.
Multilingual Skills
Noorashia Khan Sharafa is fluent in four languages: English, Bengali, Hindi, and Urdu. This linguistic ability enhances her communication with a diverse client base, allowing her to effectively address and resolve customer concerns using a 'customer first' approach.