Odai Dabbas
About Odai Dabbas
Odai Dabbas is a Customer Service Representative at CIBC in Toronto, Ontario, Canada, with a background in finance and human resources.
Current Role at CIBC
Odai Dabbas has been working at CIBC since 2015 in Toronto, Ontario, Canada. In his role as a Customer Service Representative, he engages customers in conversations to assess and address their financial needs with suitable products and services. Additionally, he ensures due diligence to maintain the accuracy of customer transactions. These duties are integral to his position, requiring a detailed understanding of customer service protocols and financial services.
Financial Services Experience
Before his current role at CIBC, Odai Dabbas worked as a section proctor at the Chartered Financial Analyst Institute in 2015 for one month. During the same year, he took on a position as a Section Manager at CFA Institute in Charlottesville, Virginia, United States, also for a brief period. Furthermore, Odai gained valuable experience as an Insurance Advice Specialist at TD from 2014 to 2015 in Toronto, Ontario, Canada, where he refined his financial advisory skills.
Education in Finance and Economics
Odai Dabbas studied at Western University from 2010 to 2014, where he focused on Economics and Finance. His academic background provided a solid foundation in financial principles and economic theories, contributing to his proficiency in his professional roles. Additionally, he attended the Ifse Institute from 2015 to 2016, further enhancing his expertise in financial services.
Early Career in Sales and Management
From 2010 to 2014, Odai Dabbas built his career at Mexx Canada Company in Montréal, Quebec, Canada, serving as a Sales Team Manager. He also worked for Mexx in the Netherlands from 2010 to 2013, focusing on sales. These positions helped him develop his management and sales skills, which have been crucial in his successive roles in finance and customer service.
Internships in Finance and HR
In 2010, Odai Dabbas interned at Columbia Global Centers Middle East and Columbia University in the City of New York for two months each. These internships in finance and human resources allowed him to collaborate closely with staff and administrators at Columbia University, giving him insight into the operations of significant educational institutions. These experiences contributed to his understanding of finance and HR in different cultural and organizational contexts.