Oluyinka Ola
About Oluyinka Ola
Oluyinka Ola is a Sales and Service Specialist at CIBC in Toronto, Ontario, Canada, with a background in financial services and customer service.
Current Role at CIBC
Oluyinka Ola currently serves as a Sales and Service Specialist at CIBC in Toronto, Ontario, Canada. Since 2020, Oluyinka has been responsible for managing client interactions, optimizing sales opportunities, and providing excellent customer service in the banking sector. This role involves significant customer engagement and leveraging specialized knowledge in banking products and services.
Previous Position at CIBC
Before becoming a Sales and Service Specialist, Oluyinka Ola worked as a Financial Service Representative at CIBC from 2019 to 2020. In this capacity, Oluyinka handled client financial portfolios, facilitated transactions, and offered personalized financial advice. This role helped deepen Oluyinka’s understanding of client financial needs and enhanced expertise in customer-facing financial services.
Career in Financial Recovery
Oluyinka Ola has experience in account recovery, having worked as an Account Receivables Specialist with Total Credit Recovery Limited for Capital One from 2018 to 2019. Based in North York, Ontario, this role focused on managing overdue client accounts, negotiating payment terms, and ensuring timely recovery of debts. This position required strong negotiation skills and a deep understanding of financial management.
Educational Background
Oluyinka Ola pursued higher education at Olabisi Onabanjo University, where a Bachelor of Arts (B.A.) in Mass Communication was obtained from 2005 to 2009. Prior to this, Oluyinka earned a Diploma in Law from the same university from 2002 to 2005. This educational background provides a solid foundation in communication and legal principles, which are valuable assets in various professional roles.
Technical Proficiency
Oluyinka Ola is proficient in various software applications crucial for financial and office management. These include SAIGE Pastel Applications and Peachtree Accounting Software Package, which are used for accounting and customer relationship management. Additionally, Oluyinka is trained in ISO 2001 standards, reflecting a commitment to quality management. Advanced skills in Microsoft Office further enhance Oluyinka’s efficiency and productivity.