Osman Abdalla
About Osman Abdalla
Osman Abdalla is a Progress Leader at CIBC with a background in financial services and team leadership, holding an Honours Bachelor of Arts in Political Science and History from the University of Toronto.
Current Position at CIBC
Osman Abdalla holds the position of Progress Leader at CIBC. He has been serving in this role since 2021. His responsibilities might include leading advancements in project management, promoting innovation, and implementing strategic initiatives to drive progress within the organization.
Previous Role at CIBC
Before becoming a Progress Leader, Osman Abdalla worked as a Financial Services Representative II - Client Solutions Specialist at CIBC. He was in this role from 2020 to 2021 for a duration of 10 months. His responsibilities likely involved client relationship management, providing financial solutions, and assisting clients in achieving their financial goals.
Early Career at CIBC
Osman Abdalla originally joined CIBC as a Financial Services Representative. He worked in this role from 2019 to 2020 for 6 months in Toronto, Ontario, Canada. His role probably included customer service, handling financial transactions, and providing support for banking services.
Experience at Samsung Electronics America
In 2019, Osman Abdalla worked as a Tier II Team Lead at Samsung Electronics America for 5 months. He likely oversaw the performance of Tier II support teams, managed escalations, and ensured high-quality customer service.
Role at Teleperformance Canada
From 2017 to 2019, Osman Abdalla was employed at Teleperformance Canada as an SEA Operations Supervisor/Team Lead in Toronto, Ontario, Canada. For these 2 years, he probably managed day-to-day operations, supervised team performance, and ensured service excellence in support operations.
Education Background
Osman Abdalla studied at the University of Toronto, where he earned an Honours Bachelor of Arts - BA (Hons.) in Political Science and History. His academic tenure lasted from 2012 to 2016 and provided him with a robust foundation in liberal arts and critical thinking.