Ousseini Abdou
About Ousseini Abdou
Ousseini Abdou is a Bilingual Technical Analyst/Technical Support Agent currently working at CIBC and National Bank of Canada. He has a diverse background in technical support and service operations, with education in Network and Communications Management, Computer Information Systems, and Computer Science.
Current Role at CIBC
Ousseini Abdou serves as a Bilingual Technical Analyst/Technical Support Agent at CIBC. He has been in this position since 2020, providing technical assistance and support in both English and French. His role involves troubleshooting technical issues and offering solutions to ensure the smooth operation of systems and services.
Professional Experience at National Bank of Canada
Ousseini Abdou also holds positions at the National Bank of Canada. Since 2019, he has been working as a Technical Support Specialist and a Technical Support Agent in the Montreal, Canada area. In these roles, he assists in resolving technical problems, providing customer support, and maintaining the operational efficiency of technical systems.
Past Work at Halliburton
From 2013 to 2015, Ousseini Abdou worked as a Service Operator (Frac) at Halliburton in Montgomery, PA. During his tenure, he was responsible for operating and maintaining fracturing equipment, ensuring the efficiency and effectiveness of oil and gas extraction processes.
Educational Background
Ousseini Abdou has a robust educational background in technical and business fields. He earned a Master of Business Administration in Network and Communications Management from Keller Graduate School from 2010 to 2015. He also holds a Bachelor of Professional Studies in Information Systems from DeVry College of New York, completed from 2007 to 2010. Additionally, he has an Associate of Science degree in Computer Science from LaGuardia Community College, completed in 2001.
Early Career at R & R Services
Ousseini Abdou began his career at R & R Services as a Service Operator from 2012 to 2013 in Casper, Wyoming Area. In this role, he was involved in providing technical support and services, contributing to the operational success of the company.