Owen Davies
About Owen Davies
Owen Davies is an Escalation Officer at CIBC with over a decade of experience in the banking industry, showcasing career progression and strong skills in leadership and teamwork.
Title and Current Position at CIBC
Owen Davies is currently an Escalation Officer at CIBC. He has been serving in this role since 2019, bringing his extensive experience in the banking industry to address and resolve complex client issues. His workplace is located at 750 Lawrence Ave West 8th Floor East Tower.
Career Progression at CIBC
Owen Davies has demonstrated significant career growth during his tenure at CIBC. Starting as a Financial Representative in 2014 at 5650 Yonge Street North York, he transitioned through various roles, including Mortgage Servicing Specialist and Client Support Specialist, before becoming an Escalation Officer in 2019. His career path reflects a steady advancement within the company, as well as a broadening of his expertise in the banking sector.
Roles Held at CIBC
Owen Davies has held multiple positions at CIBC over his extensive career. From 2014 to 2017, he was a Financial Representative based in North York. He worked as a Mortgage Servicing Specialist from 2017 to 2018, and as a Client Support Specialist from 2018 to 2019. Since 2019, he has been serving as an Escalation Officer. Each role has allowed him to develop specialized skills in client support and issue resolution.
Educational Background
Owen Davies completed his high school education at Bishop Reding High School, attending from 2000 to 2004. This educational foundation has supported his subsequent career in the financial services industry.
Experience and Skills
With over a decade of experience in the banking industry, Owen Davies possesses strong leadership and teamwork abilities. He has a proven track record of enhancing customer satisfaction through his dedicated service and support. His role as an Escalation Officer involves leveraging these skills to effectively resolve complex client issues, contributing to overall customer satisfaction.