Patricia Hernandez
About Patricia Hernandez
Patricia Hernandez is a Customer Service Representative currently working at CIBC and the Government of Alberta, with extensive experience in administration and customer service across multiple industries.
Current Roles
Patricia Hernandez is currently working as an Administrative Support/Assistant at the Ministry of Environment and Protected Areas for the Government of Alberta. Alongside this role, she is a Customer Service Representative at CIBC, specifically at the Thorncliffe Banking Centre in Calgary, Alberta, Canada. Both roles began in 2022.
Previous Work Experience
Patricia Hernandez has accumulated extensive experience across several sectors. She worked at AlbertaPro Cleaning as a Customer Service Specialist/Administrative Assistant from 2018 to 2020. Prior to that, she held a one-month position as an Emergency Response Plan Technician at H2Safety Services Inc. in 2017. Her earlier roles include serving as a CSR/Admin Assistant at CIBC from 2015 to 2017, Well Licensing Technician/Drilling Administrator at Encana Corporation from 2008 to 2013, and Operations Technician/Administrator at Pearl Exploration & Production Canada Ltd from 2006 to 2008. She also worked as an Executive Assistant/HR & Payroll Administrator at Atlas Energy Ltd. from 2002 to 2005 and briefly as a Geological Information Centre Assistant at Husky Energy in 2002. Her career started at RBC, where she worked as an Associate for 12 years from 1990 to 2002.
Education and Certifications
Patricia Hernandez pursued her education at Southern Alberta Institute of Technology, where she earned a Certificate in Petroleum Engineering Applications from 2003 to 2005. Additionally, she holds a Diploma in Oil & Gas Administration/Microcomputers from CDI College, which she completed in 2002.
Industry Expertise
With experience in high-paced industries such as banking, finance, and oil and gas, Patricia Hernandez has honed her skills in administration and customer service. Her adaptability to constantly changing work environments and ability to perform well under stress are notable aspects of her professional capabilities. She is also fluent in English and Spanish, allowing her to effectively communicate with a diverse range of clients.
Professional Recognition
Throughout her career, Patricia Hernandez has earned excellent performance appraisals from both colleagues and supervisors across various industries. This track record highlights her professionalism, diligence, and ability to maintain a high level of service in challenging situations.