Patricia Lopez
About Patricia Lopez
Patricia Lopez is a Case Manager in Client Care at CIBC.
Title
Patricia Lopez serves as a Case Manager for Client Care at CIBC. She has been dedicated to this role since 2015, contributing to the company's client care operations with her extensive experience and knowledge. In her position, she handles various responsibilities related to managing cases and ensuring customer satisfaction.
Current Role at CIBC
Patricia Lopez has been a Case Manager for Client Care at CIBC since 2015. In this role, she is responsible for managing client cases and ensuring that customers receive adequate support and resolution to their issues. Her work involves a range of activities including case assessment, follow-up, and ensuring compliance with the company's customer service standards.
Education and Expertise
Patricia Lopez has a strong educational background in administrative and municipal public administration fields. She holds a Bachelor's Degree in Administrative Studies from York University, which she obtained in 1970. Additionally, she earned a Post Graduate Certificate in Municipal Public Administration from the Seneca College of Applied Arts and Technology in the same year. Her academic qualifications provide her with a solid foundation for her role in client care management.