Paul Ferguson
About Paul Ferguson
Paul Ferguson is a Senior Relationship Lead at CIBC, specializing in management development for Retail & Business Banking. He has extensive experience in strategic employee performance improvement, talent management, and leadership development across various sectors.
Current Position at CIBC
Paul Ferguson holds the position of Senior Relationship Lead (Management Development Consultant, Retail & Business Banking) at CIBC. In this role, starting in 2006, he is involved in the development and enhancement of management within the retail and business banking sectors. His responsibilities likely include strategic employee performance improvement and consulting on relationship management.
Past Roles at CIBC
Before his current role, Paul Ferguson served as Senior Manager, Learning & Info Design (Telephone Banking) at CIBC from 2005 to 2006 for 9 months. In this position, he was responsible for overseeing learning and information design initiatives within the telephone banking division, likely focusing on training, performance management, and strategic development.
Experience at American Express
Paul Ferguson worked at American Express in various capacities. From 2000 to 2004, he was the Global Talent Market Manager (HR Development), where he focused on leadership and talent development. Prior to this, he served as a Leadership Coach (Front-line & Mid-Management) from 1998 to 2000, and as a Training Specialist Team Lead (Operations Contact Centre) from 1996 to 1998.
Roles at Ontario Hydro
Paul Ferguson has also worked at Ontario Hydro. From 1991 to 1992, he was a Program Specialist - Agriculture, and from 1989 to 1991, he served as an Energy Management Consultant. His roles involved managing energy initiatives in residential, commercial, and agricultural sectors, focusing on energy management, marketing, and corporate strategies.
Educational Background
Paul Ferguson studied at the Schulich School of Business - York University, achieving an Amex Distinguished Leadership University Certificate in 2003. He also holds an Accountancy qualification from Loyalist College, achieved between 1976 and 1978. His educational background is further bolstered by various certifications, including the Myers-Briggs Type Indicator (MBTI), Emotional Intelligence (BarOn), and Situational Leadership II (Blanchard) Facilitator.