Paul Gould
About Paul Gould
Paul Gould is the Senior Director of Distribution Consulting and Execution at CIBC, with extensive experience in digital solutions and client-focused strategies.
Current Role at CIBC
Paul Gould holds the position of Senior Director, Distribution Consulting and Execution at CIBC. He has been serving in this role since 2017. In this capacity, Paul focuses on optimizing distribution strategies and ensuring effective execution of various initiatives. His responsibilities likely include overseeing consulting operations, managing distribution channels, and enhancing client experiences through strategic planning and execution.
Previous Roles at CIBC
Paul Gould has a long history with CIBC, having taken on several key roles over the years. From 2015 to 2017, he served as Senior Director of Channel Strategy & Integration at Commerce Court East. Prior to that, he was the Senior Director of Production Management from 2010 to 2015 in Toronto, Canada Area. His first significant role at CIBC was as Director of Internet Service Level Management, which he held from 2004 to 2010, also in Toronto.
Educational Qualifications
Paul Gould has a diverse educational background. He earned a Master's Certificate in Financial Services Leadership from the Schulich School of Business at York University in 2015, completing the program in 11 months. Additionally, he participated in the Executive Leadership Program at Queen's University, focusing on Business Administration and Management. He also holds a Bachelor's Degree from the University of Toronto, completing his undergraduate studies from 1993 to 1997.
Project Leadership at CIBC
In his tenure at CIBC, Paul Gould led a significant build team responsible for delivering mobile, web, and ATM solutions. His leadership contributed to the enhancement of CIBC's client-facing digital properties. By spearheading these initiatives, Paul played a crucial role in advancing the bank's digital transformation efforts, underscoring his capacity for driving complex projects to success.
Recognition and Advocacy
Paul Gould received the CEO’s Award for outstanding contributions to CIBC, a testament to his impactful work and dedication. He is a strong advocate for keeping the client at the core of the build process. This client-centric approach aims to deliver leading digital experiences, aligning with CIBC's mission to enhance customer satisfaction and service quality.