Paula Reed
About Paula Reed
Paula Reed is the Manager of Client Advice at CIBC, with extensive experience in financial services and client management roles. She has a background in dietary services technology from the Southern Alberta Institute of Technology.
Manager of Client Advice at CIBC
Paula Reed currently holds the position of Manager of Client Advice at CIBC, a role she has been in since 2020. In this capacity, she is responsible for providing expert advice and guidance to clients, leveraging her extensive background in client services and financial management. Her tenure at CIBC reflects a long-standing commitment to excellence in client relations and a deep understanding of banking services.
Senior Financial Services Representative at CIBC
Prior to her current role, Paula Reed worked as a Senior Financial Services Representative at CIBC from 2016 to 2020. Based in Calgary, Alberta, she spent these four years assisting clients with their financial needs and ensuring high levels of customer satisfaction. Her responsibilities included handling a diverse range of financial products and services, which contributed to her deep knowledge of the banking industry.
Assistant Manager Client Experience at CIBC
From 2002 to 2020, Paula Reed served as the Assistant Manager Client Experience at the Thorncliffe Banking Centre in Calgary. During her 18-year tenure, she played a critical role in enhancing the client experience, overseeing daily operations, and managing a team dedicated to customer service excellence. Her long-standing contribution to this position underscores her dedication and expertise in client relations.
Dietary Clerk at Children's Hospital of Eastern Ontario
Earlier in her career, Paula Reed worked as a Dietary Clerk at the Children's Hospital of Eastern Ontario from 1985 to 1991. In this role, based in the Ottawa, Canada Area, she was responsible for managing dietary requirements and ensuring the nutritional needs of patients were met. This position allowed her to develop strong organizational and interpersonal skills.
Education at Southern Alberta Institute of Technology
Paula Reed pursued her studies at the Southern Alberta Institute of Technology, where she studied Dietary Services Technology from 1982 to 1984. Her coursework provided her with a strong foundation in dietary management and technology, which she later applied in her role at the Children's Hospital of Eastern Ontario.