Paulette Lashinski
About Paulette Lashinski
Paulette Lashinski is the Senior Manager of National Workforce Support and Project Management at CIBC, with extensive experience in accounting, management, and statistical analysis.
Current Role at CIBC
Paulette Lashinski is the Senior Manager of National Workforce Support and Project Management at CIBC. Her tenure started in 1970 and she has been instrumental in managing offline planning and project management for 27 different lines of business. Her role also includes oversight of over 3500 frontline staff across the nation. Paulette's responsibilities involve statistical analysis of data to provide continuous updates on performance and areas of improvement.
Previous Professional Experience
Before her current role at CIBC, Paulette Lashinski worked at a private accounting firm as an Accountant from 1996 to 1998. Prior to that, she served as the General Manager of QCK Gymnastics from 1985 to 1996. These roles equipped her with a diverse skill set and extensive management experience.
Educational Background
Paulette Lashinski studied Accounting at the Wascana Institute of Applied Arts and Sciences from 1996 to 1998. She also pursued a course in Dental Therapy at the same educational institute from 1983 to 1985. This academic background provided her with a wide range of skills beneficial to her various roles in management and accounting.
Skills and Expertise
Paulette Lashinski has a solid foundation in forecasting call volume, average handle time, service level, and occupancy. She leverages her strong Excel and PowerPoint skills to facilitate projects and presentations. Additionally, her approach includes creating a highly organized, engaging team environment that encourages skill development and recognition.