Payal Prajapati
About Payal Prajapati
Payal Prajapati is a Customer Service Representative at CIBC in Toronto, Ontario, Canada, with a background in various customer service and inventory roles, and a Bachelor of Commerce in Global Management Studies from Ryerson University.
Current Role at CIBC
Payal Prajapati has been working as a Customer Service Representative at CIBC since 2021. Based in Toronto, Ontario, Canada, she plays an essential role in assisting customers and addressing their banking needs. Her responsibilities include providing customer support, managing client inquiries, and ensuring a high level of service satisfaction.
Past Experience at Joe Fresh
From 2016 to 2021, Payal Prajapati held multiple roles at Joe Fresh, including Stock/Inventory Associate, Customer Service Representative, and Sales Associate. Based in Toronto, Ontario, Canada, she dedicated five years to the company, contributing to various facets of retail operations. Her duties ranged from inventory management and customer service to sales support.
Tenure at Real Canadian Superstore
Payal worked at Real Canadian Superstore from 2016 to 2021 in multiple roles including Beauty Advisor/Inventory Clerk and Cashier. During her five-year tenure, she offered customer assistance, managed inventory, and performed cashier responsibilities. This experience added to her versatile skill set in the retail sector.
Involvement in University Organizations
While attending Ryerson University, Payal held various positions in several student organizations. These roles included serving as a Street Team Associate at South Asian Alliance Ryerson from 2019 to 2020, a Street Team Member at Ryerson Students' Union from 2018 to 2019, and a Delegate at DECA Ryerson from 2016 to 2018. Her involvement in these organizations gave her a breadth of experience in team collaboration and event facilitation.
Educational Background
Payal Prajapati completed her Bachelor of Commerce (BCom) in Global Management Studies from Ryerson University, where she studied from 2016 to 2021. Prior to that, she attained her High School Diploma from William Lyon Mackenzie Collegiate Institute, graduating in 2016. Her educational background in commerce and management provides a strong foundation for her professional roles.