Petula Charles
About Petula Charles
Petula Charles is the Manager of National Programs, Community Investment, and Communications and Public Affairs at CIBC in Toronto, Ontario, Canada.
Current Position at CIBC
Petula Charles is currently employed at CIBC as Manager, National Programs, Community Investment, and Communications and Public Affairs. Based in Toronto, Ontario, Canada, she has been in this role since 2015. In this position, Petula Charles oversees national program management, community investment initiatives, and communication strategies, leveraging her extensive experience within the banking sector.
Previous Role as Senior Assistant Branch Manager at CIBC
From 2013 to 2015, Petula Charles served as a Senior Assistant Branch Manager at CIBC. During her two-year tenure, she managed branch operations and played a key role in optimizing client services. Her responsibilities included overseeing staff performance, ensuring compliance with banking regulations, and implementing customer service improvements.
Client Services Manager at CIBC
From 2012 to 2013, Petula Charles held the position of Client Services Manager, Imperial Service and Business Banking at CIBC. In this role, she managed client-facing operations and business banking services. Her focus was on enhancing client relationships, driving business banking growth, and providing strategic financial advice to clients.
Business Specialist at INTRIA
Between 2008 and 2011, Petula Charles worked as a Business Specialist in Ontario Currency Operations at INTRIA, located in Mississauga, Ontario, Canada. During her three years in this role, she managed currency operations, optimizing processes and ensuring efficient handling of currency flow and transactions.