Philippe Kost
About Philippe Kost
Philippe Kost is a Customer Service Representative at CIBC with a background in finance and customer service.
Current Role at CIBC
Philippe Kost has been a Customer Service Representative at CIBC in the Montreal, Canada area since 2017. In this role, he focuses on creating exceptional client experiences and resolving client problems efficiently. His work involves identifying opportunities to deepen client relationships, indicating a strategic approach in customer service.
Previous Work Experience
Before joining CIBC, Philippe Kost worked at Groupe Jean Coutu as a sales clerk from 2014 to 2016. Prior to that, he served as a lab helper at the Ministere du Developpement Durable for two months in 2012. These roles have equipped him with a varied skill set and experience in customer service and sales.
Education and Certifications
Philippe Kost holds a Bachelor of Business Administration (B.B.A.) in Finance from Concordia University, achieved between 2013 and 2016. He also completed a Bachelor of Commerce (BCom) in Finance at the same institution in 2013. Additionally, Philippe completed the Canadian Securities Course (CSC), further enhancing his qualifications in the financial sector.
Technical Skills
Philippe Kost has demonstrated proficiency in Microsoft Excel, Word, and PowerPoint, showcasing strong technical skills in office software. He has a foundational knowledge of financial data analysis, indicated by his beginner-level skill in using the Bloomberg terminal. These technical abilities are pivotal in his role in the financial sector.
Customer Service Expertise
Philippe Kost has a strong background in customer service. He focuses on creating exceptional client experiences and efficiently resolving client problems. His strategic approach to customer service is demonstrated by his ability to identify opportunities to deepen client relationships, making him a valuable asset in any customer-facing role.