Pranusha Thumma
About Pranusha Thumma
Pranusha Thumma is a Sr. IT Analyst at CIBC with over 6 years of experience in the banking domain, specializing in QA Automation testing for ServiceNow ITSM applications.
Company
Pranusha Thumma is currently working at CIBC as a Sr. IT Analyst. She has been with the company since 2019. In her role, she focuses on ensuring the smooth operation of ServiceNow ITSM applications and acts as a liaison between application users and IT teams.
Title
Pranusha Thumma holds the position of Sr. IT Analyst at CIBC. She specializes in QA Automation testing for ServiceNow ITSM modules, including change management, incident management, and knowledge management.
Previous Work Experience
Before her tenure at CIBC, Pranusha worked at OpenText as a Business Analyst from 2016 to 2018. Prior to OpenText, she was an Associate Analyst at Tech Mahindra from 2013 to 2015. In these roles, she gathered valuable experience that she now applies in her current position.
Education and Expertise
Pranusha Thumma completed her Master of Business Administration (MBA) at Osmania University. Additionally, she pursued a Junior IT Analyst Program at NPower Canada in Toronto, Ontario, and earned a Bachelor of Technology in Computer Science Engineering from Jawaharlal Nehru Technological University, Hyderabad. She has over 6 years of experience in the banking domain and is proficient in utilizing SCRUM/Agile development methodologies.
Skills and Project Management
Pranusha specializes in creating test automation scripts using ServiceNow Automated Testing Framework (ATF) and planning test schedules based on project scope and delivery dates. She is experienced in System Integration Testing (SIT) and managing User Acceptance Testing (UAT), contributing to the successful implementation of IT projects.