Prashant Nawab
About Prashant Nawab
Prashant Nawab is a Customer Service Representative at CIBC in Brampton, Ontario, Canada, with a background in sales, marketing, and business management.
Current Position at CIBC
Prashant Nawab has been working as a Customer Service Representative at CIBC since 2019. Based in Brampton, Ontario, Canada, Prashant's role involves assisting clients with their banking needs and providing efficient solutions to their financial queries. His focus is on offering exceptional customer service and maintaining client satisfaction.
Previous Employment at The Home Depot Canada
Prior to joining CIBC, Prashant Nawab worked as a Sales Associate at The Home Depot Canada from 2017 to 2019. During his 2-year tenure, he developed foundational customer service skills, assisting customers with their purchasing decisions and ensuring a smooth shopping experience. This role also in Brampton, Ontario, was crucial in honing his interpersonal and sales skills.
Marketing Manager at ASPIRE Surat
In 2015, Prashant Nawab worked as a Marketing Manager at ASPIRE Surat for three months. Located in the Surat Area, India, this role involved overseeing marketing strategies and campaigns. Although a brief stint, it provided him with valuable experience in managing marketing activities and understanding market dynamics.
Business Education and Certifications
Prashant Nawab holds a Bachelor of Business Administration (BBA) in Marketing/Marketing Management from Bhagwan Mahavir College of Business Administration, where he studied from 2013 to 2016. He furthered his education by achieving a Global Business Management diploma from Humber College, where he studied business management from 2016 to 2018. Additionally, he holds a certification in Investment Funds in Canada, reflecting his focus on financial services.
Customer Service Skills Development
Throughout his career, Prashant Nawab has focused on developing strong customer service skills. His initial experience at The Home Depot Canada laid a solid foundation, which he has further enhanced at CIBC. His roles have consistently involved interacting with clients, understanding their needs, and providing effective solutions, showcasing his commitment to excellent customer service.