Prateek
About Prateek
Prateek is a Customer Service Representative at CIBC in Toronto, Ontario, Canada, with a background in security and travel consultancy, and a postgraduate diploma in Business Management from Lambton College.
Current Position at CIBC
Prateek is currently employed as a Customer Service Representative at CIBC, located in Toronto, Ontario, Canada. He started this role in November 2020. His responsibilities include assisting customers, handling inquiries, and addressing concerns in a professional manner. This role leverages his extensive experience in customer service and sales.
Previous Experience in Security Services
Before joining CIBC, Prateek worked at Securitas Canada as a Security Guard for 9 months in 2020. Based in Toronto, Ontario, this role involved ensuring the safety and security of premises and personnel, highlighting his versatility and ability to adapt to different job requirements.
Previous Role in Travel Consultancy
Prateek gained substantial experience as a Travel Consultant at Onkar Infotech, where he worked from 2015 to 2019 in New Delhi, Delhi. Over four years, he honed his skills in customer service and sales, contributing to his overall professional development and proficiency in meeting targets consistently.
Educational Background in Business Management
Prateek pursued his studies at Lambton College, where he achieved a Postgraduate Diploma in Business Management. His coursework from 2019 to 2021 in Toronto, Ontario, has equipped him with essential business knowledge and skills, showing his commitment to furthering his education in the business field.
Customer Service and Sales Experience
With over four years of experience in customer service and sales, Prateek has demonstrated a strong ability to meet targets consistently. His career progression from travel consultancy to security services and finally banking underscores his adaptability and dedication to providing excellent customer service.