Prince Andrews
About Prince Andrews
Prince Andrews is an Incident Response Analyst at CIBC with a background in technical support and regional management.
Incident Response Analyst at CIBC
Prince Andrews has been serving as an Incident Response Analyst at CIBC since 2021. In his role, he focuses on managing and responding to security incidents, ensuring the integrity and security of the company's information systems. His work involves analyzing threat data, conducting forensic investigations, and implementing incident response strategies. Based in Toronto, Ontario, Canada, Andrews contributes to maintaining cybersecurity and mitigating potential threats against the organization.
Technical Support Representative at Gatestone & Co.
Before joining CIBC, Prince Andrews worked at Gatestone & Co. as a Technical Support Representative from 2018 to 2021. During his three-year tenure, he provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. He was responsible for troubleshooting technical problems, ensuring customer satisfaction, and maintaining accurate records of issues and their resolution.
Regional Manager at Godsownair Pvt Ltd
From 2013 to 2015, Prince Andrews held the position of Regional Manager at Godsownair Pvt Ltd in Ernakulam, Kerala, India. In this role, he oversaw regional operations, managed staff, and ensured the efficient delivery of services. His responsibilities included implementing business strategies, overseeing project management, and driving regional growth. Andrews played a key role in enhancing operational effectiveness and customer service standards.
Master's Degree from Anna University
Prince Andrews earned a Master's degree in Computer Application from Anna University. Studying from 2010 to 2013, he specialized in Computer Programming and Specific Applications. His education provided a strong foundation in programming languages, software development, and system analysis, equipping him with the skills necessary for his subsequent roles in technical support and incident response.
Pursuing Post Graduation at Lambton College
Prince Andrews is currently pursuing a Post Graduate certification in Information Technology Professional at Lambton College. This advanced education aims to further enhance his technical expertise and prepare him for higher-level responsibilities in the IT field. The program offers comprehensive training in advanced IT concepts, practical applications, and professional development skills.