Rachelle Williams
About Rachelle Williams
Rachelle Williams is a Mortgage Retention Specialist at CIBC in Montreal, Canada, with extensive experience in various roles within the company since 2001.
Title and Current Position
Rachelle Williams holds the position of Mortgage Retention Specialist at CIBC. She has been serving in this role since 2013 and is based in the Montreal, Canada area.
Career at CIBC
Rachelle Williams has had a long-standing career at CIBC, starting as a Credit Specialist from 2001 to 2004. She then became a Mortgage Consultant for seven years, followed by a brief stint as an Abay Support Leader in 2011. She advanced to Team Lead for Inbound Telephone Banking from 2011 to 2013, before undertaking her current role as Mortgage Retention Specialist in 2013.
Previous Work Experience
Before her extensive career at CIBC, Rachelle Williams worked at BMO Financial Group as an Outbound Sales Representative for Mortgages in 1998.
Educational Background
Rachelle Williams studied at Vanier College, where she focused on Registered Nursing, Nursing Administration, Nursing Research, and Clinical Nursing. She achieved her DEC over a three-year period from 1998 to 2001.
Skills and Contributions
Rachelle Williams has honed skills in coaching, training, and helping representatives develop new sales skills, particularly during her tenure as a Team Leader at CIBC. She has successfully worked alongside executive recruiters and has played a crucial role in retaining existing mortgage holders and attracting new business, thereby contributing to revenue maintenance and growth at CIBC.