Raffi Tachdjian
About Raffi Tachdjian
Raffi Tachdjian is a Senior Application Developer at CIBC and the owner of R & R Solutions, with expertise in IT Service Management and Software Configuration Management.
Senior Application Developer at CIBC
Raffi Tachdjian has held the position of Senior Application Developer at CIBC since 2011. In this role, he is responsible for developing and maintaining applications critical to the organization's operations. His work involves designing, implementing, and optimizing software solutions to ensure they meet CIBC's requirements. His expertise aids in enhancing the efficiency and functionality of the bank's technological infrastructure.
Owner of R & R Solutions
Since 2007, Raffi Tachdjian has operated R & R Solutions, a company he founded to provide specialized IT services. As the owner, he oversees all aspects of the business, from client relations to project execution. The company focuses on offering tailored IT solutions, including software development, IT service management consulting, and system integration services.
Educational Background at Seneca College
Raffi Tachdjian completed his studies at Seneca College from 2002 to 2005, earning a certificate in Computer Programming (CPD). This education laid the foundation for his career in the IT industry, equipping him with essential programming skills and knowledge in software development. His formal education in computer programming has been instrumental in his professional development.
ServiceNow Administrator Certification
Raffi Tachdjian is certified as a ServiceNow Administrator, with a specialization in IT Service Management tools. This certification highlights his proficiency in managing ServiceNow environments, which are crucial for implementing and overseeing ITIL-compliant IT Service Management solutions. His skills include configuring ServiceNow applications and optimizing them for effective IT service delivery.
ITIL-Compliant IT Service Management Expert
Raffi Tachdjian possesses expertise in designing and implementing ITIL-compliant IT Service Management solutions. He has developed and implemented dashboards to monitor and report on incidents, problems, and changes within IT systems. His knowledge ensures that IT services are aligned with business needs and that processes are optimized for efficiency and effectiveness.