Ragini Jay
About Ragini Jay
Ragini Jay is a Senior Test Analyst at CIBC with over 8 years of experience in manual and automation testing of web and client-server applications.
Current Role at CIBC
Ragini Jay is currently working as a Senior Test Analyst at CIBC. Since 2016, she has been involved in various activities related to the ECCO Contact Centre Desktop solution. Her responsibilities include integrating the Desktop Integrator with existing CIBC Host Applications to facilitate seamless communication. Additionally, she ensures that customer data is accurately propagated across multiple desktop integrated applications such as Chordiant, COINS, ECIF, SMART, TelAgent, and Service Centre.
Previous Experience at The Law Society of Upper Canada
Before joining CIBC, Ragini Jay worked as a Senior Quality Assurance Analyst at The Law Society of Upper Canada from 2014 to 2015. Located at 130 Queen Street West, Toronto, her role involved quality assurance activities for various projects. She was responsible for ensuring the high quality and robustness of the software applications used by the organization.
Previous Experience at Aon Hewitt
Ragini Jay served as a Test Coordinator/Quality Assurance Engineer at Aon Hewitt from 2012 to 2014, for a period of 2 years. Based at 2 Sheppard Avenue East, Toronto, she was involved in both manual and automation testing of web and client-server applications. Her work contributed to improving the reliability and performance of software solutions used across the company.
Education and Expertise
Ragini Jay holds two degrees from Jawaharlal Nehru Technological University. She earned her Bachelor of Technology (B.Tech.) in Computer Science and another degree in Computer Applications, specifically a Bachelor's in Computer Science. With over 8 years of experience in manual and automation testing, she has built a strong foundation in quality assurance practices for web and client-server applications.