Ramandeep Kaur
About Ramandeep Kaur
Ramandeep Kaur is a Contact Centre Customer Service Representative at CIBC with a background in office administration and customer service roles across various industries.
Current Role at CIBC
Ramandeep Kaur is currently employed as a Contact Centre Customer Service Representative at CIBC. She began her tenure in 2022. In this role, she leverages her strong communication skills and experience in customer service to assist clients with their banking needs. Her day-to-day responsibilities include addressing customer inquiries, providing information about banking products and services, and resolving issues efficiently.
Previous Experience at Worldwide Forensic Services Inc.
Prior to her current role, Ramandeep Kaur worked as an Office Administrator at Worldwide Forensic Services Inc. from 2019 to 2022. Based in Scarborough, ON, she spent three years managing administrative tasks. Her role involved coordinating office activities, supporting staff, handling documentation, and ensuring smooth operational flow. This position allowed her to gain valuable experience in the security and investigation industry.
Customer Service Roles at Hilton Garden Inn and Dollarama
Ramandeep Kaur has a solid background in the hospitality and retail industries. She served as a Customer Service Representative at Hilton Garden Inn in Mississauga, Ontario, from 2018 to 2019. Before that, she worked for seven months in Brampton, Ontario, as a Sales Associate at Dollarama. These positions enabled her to develop her customer service and communication skills, ensuring customer satisfaction and efficient service delivery.
Education in Human Resources and Health Care Administration
Ramandeep Kaur pursued advanced education in Canada, adding to her diverse skill set. She completed a Post Graduate Certificate in Human Resources Management at York University from 2018 to 2019. Additionally, she obtained another Post Graduate Certificate in Health Care Administration from St. Lawrence College, where she studied from 2017 to 2018. These qualifications have equipped her with strategic planning capabilities and a broad understanding of administrative processes.
Bachelor of Dental Surgery from Bhojia Dental College
Ramandeep Kaur achieved her academic foundation with a Bachelor of Dental Surgery from Bhojia Dental College in India, where she studied from 2011 to 2016. This intensive program provided her with a comprehensive understanding of dental science and patient care. Although she has since transitioned to roles in customer service and administration, her educational background highlights her versatility and commitment to professional development.