Ravikumar Verma
About Ravikumar Verma
Ravikumar Verma is a Personal Banking Representative at CIBC with over a decade of experience in client relationship management and sales strategies.
Current Position at CIBC
Ravikumar Verma serves as a Personal Banking Representative at CIBC. With over a decade of experience in this role, he focuses on managing client relationships and implementing sales strategies. His responsibilities include proactive client engagement, up-selling and cross-selling banking products, and tailoring sales plans to meet individual client needs. His work emphasizes adherence to ethical standards and client privacy in all transactions.
Previous Experience at Go Bee Industries
In 2010, Ravikumar worked as a Field Sales Representative at Go Bee Industries, Canada, for 8 months. During his tenure, he was involved in direct sales operations and client management, contributing to the company's sales efforts through fieldwork and customer interactions.
Role at 7-Eleven Inc
Ravikumar currently holds a position as a Customer Service Representative at 7-Eleven Inc, starting from 2007. In this role, he has been responsible for managing customer queries, facilitating smooth transactions, and ensuring a positive customer service experience, thereby contributing to overall customer satisfaction at the retail level.
Educational Background
Ravikumar Verma earned his Bachelor of Commerce (BCom) degree from M S University of Baroda. His formal education in commerce provides a foundation for his understanding of business and finance, which he applies in his professional roles in banking and customer service.
Expertise in Client Relationship Management
Drawing from his extensive experience, Ravikumar specializes in client relationship management within the banking sector. His expertise includes developing and executing customized sales plans, engaging clients proactively, and ensuring all banking products and services meet the specific needs of individual clients. His focused approach helps build lasting relationships and fosters trust with clients.