Raymond Ng
About Raymond Ng
Raymond Ng is a Senior Infrastructure Engineer with over 25 years of experience in the IT sector, specializing in consulting, service provision, and the banking and financial industries.
Title
Raymond Ng is currently a Senior Infrastructure Engineer at CIBC. He has worked in this role since 2005, bringing over 25 years of experience in the IT sector. His work primarily focuses on consulting, service provision, and the banking and financial industries.
Previous Role at CIBC
Raymond Ng previously worked at CIBC as a Solutions Architect - Infrastructure from 2014 to 2015. During his tenure, he contributed to infrastructure architecture and engineering design, including configuration and testing. The role allowed him to support large-scale production, development, and quality assurance projects, utilizing his extensive experience in these areas.
Experience in IT Sector
Raymond Ng's career spans over 25 years in the IT sector. His extensive experience includes consulting, service provision, and working within the banking and financial industries. He has demonstrated skills in infrastructure architecture, engineering design, and supporting large-scale projects, which have been crucial in his various roles.
Technical Skills and Expertise
Raymond Ng possesses strong technical skills in infrastructure architecture and engineering design. He is proficient in configuration and testing and has demonstrated exceptional problem determination, troubleshooting, and resolution abilities. His technical expertise enables him to effectively mentor team members and facilitate knowledge transfer related to technology evolution and troubleshooting techniques.
Communication and Leadership
Raymond Ng demonstrates strong verbal, written, and listening communication skills, which are essential in his role as a Senior Infrastructure Engineer. Known for his ability to build relationships across different work units, he is a team player who exhibits leadership, accountability, and initiative. His experience in project leadership and providing guidance further solidifies his standing as a key asset to his team.
Customer Service and Process Management
Raymond Ng excels in customer service skills and effective follow-up, ensuring that client needs are met promptly and efficiently. He is process-oriented in change and problem management within the IT sector, ensuring that operations run smoothly and issues are resolved quickly. His approach to customer service and process management has been integral to his success in the industry.