Rebecca Gillespie
About Rebecca Gillespie
Rebecca Gillespie is a Financial Service Associate at CIBC with over 15 years of experience in banking and customer service.
Current Role at CIBC
Rebecca Gillespie has been a Financial Service Associate at CIBC since 2018. Her role in this position involves helping clients with financial transactions, providing advice on financial products, and ensuring top-notch customer service. Over her tenure, Rebecca has shown a strong commitment to her responsibilities and built valuable relationships with clients. Her experience in this capacity has sharpened her skills in customer interactions and strengthened her ability to assist clients effectively.
Previous Experience at CIBC
Before becoming a Financial Service Associate, Rebecca worked as a Customer Service Representative at CIBC from 2015 to 2018. During these three years, she was located in the Woodlawn and Woolwich branches. In this role, Rebecca played an integral part in assisting clients with their banking needs, handling inquiries, and ensuring customer satisfaction. Her dedication and expertise in customer service were significant in her transition to her current role within the company.
Prior Roles at Scotiabank and Zehrs Imperial
Rebecca Gillespie's career includes pivotal roles in both banking and retail sectors. From 2009 to 2012, she was a Customer Service Representative at Scotiabank in Ontario, Canada. Here, she developed essential skills in client handling and financial services. Before her tenure at Scotiabank, Rebecca worked at Zehrs Imperial from 2006 to 2015 as a Front End Supervisor/Back Up Bookkeeper at the Zehrs Clair Rd location. In this role, she gained significant experience in payroll management and retail operations, contributing to her diverse skill set.
Educational Background
Rebecca Gillespie pursued her higher education at Conestoga College, where she earned a Business Diploma from 2011 to 2013. Prior to this, she completed a one-year program in Business Foundations from 2010 to 2011. Her educational background has provided her with a solid foundation in business principles and practices, which she has effectively applied throughout her career in the banking and customer service industries.
Industry Expertise and Skills
Rebecca Gillespie brings over 15 years of experience in banking and customer service. She is proficient in phone etiquette, a skill crucial for effective customer interactions in the banking sector. Her strong background in payroll management has enhanced her ability to handle financial transactions with efficiency. Rebecca's career demonstrates a versatility in working across banking and retail environments, providing her with a broad and adaptable skill set. Her long-term tenure at CIBC is indicative of her commitment and valued expertise within the organization.