Rebecca Segal
About Rebecca Segal
Rebecca Segal is the Director of Client Experience Strategy at CIBC in Toronto, Canada. She has extensive experience in strategy and product management, with a background in business administration and linguistics.
Title
Rebecca Segal currently holds the position of Director, Client Experience Strategy at CIBC. She has been in this role since 2019, contributing to the client experience in the Toronto, Canada area.
Professional Background
Rebecca Segal's career at CIBC has seen her advance through multiple strategic roles. Prior to her current position, she served as Senior Manager for Product Management (2018-2019), a Senior Consultant in Strategy (2016-2018), and a Consultant in Strategy (2015-2016). Earlier, she worked as an Analyst and Project Manager at PSD+G Strategy Group from 2014 to 2015 and as a Consultant at Rotman NeXus Consulting Group from 2013 to 2014. She also gained valuable experience in the public sector as a Communications Coordinator for the Ontario Public Service from 2009 to 2012 and as an Immigration Consultant at Campbell, Cohen, Worsoff from 2006 to 2008.
Education and Expertise
Rebecca Segal has a strong educational background, holding a Master of Business Administration (MBA) from the University of Toronto - Rotman School of Management, which she completed from 2012 to 2014. She also earned a Bachelor of Arts (B.A.) in Linguistics and Psychology from McGill University, where she studied from 2002 to 2006. Her academic training provides a solid foundation in business administration, management, linguistics, and psychology.
Work Experience at CIBC
Rebecca Segal's tenure at CIBC has been marked by a series of progressively responsible roles. Starting in 2015, she worked as a Consultant in Strategy for one year, before being promoted to Senior Consultant in Strategy from 2016 to 2018. She then moved into the role of Senior Manager, Product Management from 2018 to 2019. Since 2019, she has been serving as the Director, Client Experience Strategy, driving continuous improvement in client interactions and experiences.