Ric Kong
About Ric Kong
Ric Kong is the Director and Lead Infrastructure Engineer at CIBC, with over 30 years of experience in messaging, collaboration, and end-user computing.
Current Roles at CIBC
Ric Kong serves as the Director - Lead Infrastructure Engineer and Director, Unified Communication & Collaborative Services at CIBC. His tenure in these roles reflects extensive experience and leadership in managing infrastructure and unified communication services. Ric's work at CIBC includes overseeing significant projects and initiatives aimed at enhancing organizational communication and collaboration capabilities.
Previous Professional Experience
Before his current roles at CIBC, Ric Kong held several key positions. He served as the TI Platform Owner from 2008 to 2010 and as a Senior Consultant at Intria-HP from 1998 to 2001. Ric also has a significant tenure as an Instructor of Continuing Education at Centennial College, from 1983 to 1993, and worked as a Programmer at Petro-Canada from 1977 to 1984.
Education and Certifications
Ric Kong studied at Centennial College from 1977 to 1980. He holds certifications in COBIT Foundation and ITIL Foundation, highlighting his expertise in IT governance and service management. His educational background and certifications equip him with the necessary skills and knowledge to manage complex IT environments and compliance standards.
Achievements in Enterprise Messaging
Ric Kong is recognized for his instrumental role in migrating 34,000 Exchange seats in a record 9 days with minimal user impact. He has extensive experience in planning, designing, and managing enterprise-class messaging compliance archives adhering to strict SEC 17a regulations. Additionally, Ric led the organization's transformation to Office 365, significantly enhancing collaboration and communication across the enterprise.
Expertise and Experience in IT
With over 30 years of experience in messaging, collaboration, and end-user computing, Ric Kong has a comprehensive understanding of IT from mainframe email systems to modern cloud-based solutions. His long-standing career spans various roles and responsibilities, showcasing his ability to adapt and lead in evolving technological landscapes.