Richard Sanichara
About Richard Sanichara
Richard Sanichara is the Team Leader of FX Operations at CIBC, with expertise in handling complex escalations and ensuring high-level customer service in FX operations.
Current Role at CIBC
Richard Sanichara serves as the Team Leader for FX Operations at CIBC, a position he has held since 2008. In this role, he oversees the timely and accurate handling of trade settlements and confirmation activities for all FX transactions. He ensures high levels of customer service through his expertise in managing complex escalations and queries. Additionally, he prepares daily reports for outstanding trades and communicates the status to FX traders.
Previous Experience at CIBC World Markets
Prior to his current role, Richard Sanichara worked as a Senior Settlements Officer at CIBC World Markets in 1970. Although his tenure was brief, this position provided him with valuable experience in handling trade settlements and financial transactions.
Educational Background
Richard Sanichara has a diverse educational background. He earned a Diploma in Computer Graphics from the International Academy of Design in 1999. Prior to that, he obtained a Certificate in Data Entry/Microcomputer Applications from Seneca College in 1998 and a Certificate in Animations/Special Effects from Centennial College in 1997. Additionally, Richard holds a High School Diploma from West Hill Collegiate Institute, where he studied from 1992 to 1997.
Expertise in FX Operations
With over a decade of experience in FX operations, Richard Sanichara is proficient in handling complex escalations and customer queries. His responsibilities include validating and screening FX online clients to prevent fraudulent transactions and interacting with AML to resolve discrepancies related to FX transactions in sanctioned countries. He also manages monthly FCPC Revenue/Rebate payments, confirming these via Swift.
Technical Skills
In addition to his financial expertise, Richard Sanichara is skilled in advanced graphic design programs, including Adobe Photoshop, Illustrator, and QuarkXPress. This technical proficiency complements his role in FX operations, where attention to detail and accuracy are crucial. He also performs offsite testing and ongoing support for the FX online test environment to ensure seamless production.