Rita G.
About Rita G.
Rita G. is a Universal Banker/FSR II at CIBC with over 16 years of experience in operational management, team leadership, process controls, and sales management.
Current Role as Universal Banker/FSR II at CIBC
Rita G. is presently serving as a Universal Banker/Financial Service Representative II at CIBC. In this role, she utilizes her extensive background in financial services and customer relations. Her responsibilities in this capacity include offering personalized banking solutions, managing customer accounts, and ensuring high levels of client satisfaction. Rita's experience and recognized performance make her an asset to the team at CIBC's 136 Rexdale Blvd location.
Previous Experience at CIBC
Rita G. has a robust history of positions at CIBC. She served as Manager of Client Experience from 2016 to 2017 in Toronto, focusing on enhancing customer interactions and satisfaction. From 2008 to 2015, she worked as Assistant Branch Manager, overseeing branch operations and team performance. Earlier roles include Financial Service Representative II from 2002 to 2008 in Ottawa and Customer Service Representative from 2001 to 2002 in Ottawa. These roles provided her with a comprehensive understanding of the banking industry.
Educational Background
Rita G. has pursued significant educational endeavors to fortify her career in banking. She earned a Certificate in Banking and Financial Support Services from the People Manager Essential Program in 2013. Additionally, she completed the National Mortgage Training Program, obtaining a certificate in 2007. Rita also holds an Associate's degree in General Office Occupations and Clerical Services from Algonquin College of Applied Arts and Technology, completed in 1999.
Achievements at CIBC
Rita G. has been acknowledged for her dedication and performance at CIBC with multiple quarterly awards for both individual and team achievements. Her ability to consistently deliver results earned her a Top Quartile status in Canada in 2017. These recognitions highlight her contribution to operational management, team leadership, process controls, and sales management over her 16 years of experience at the bank.