Robert Aleman
About Robert Aleman
Robert Aleman is a Sr. Analyst in Enterprise Change Management at CIBC, with a background in telecommunications, customer service, and technical support.
Current Role at CIBC
Robert Aleman is currently serving as a Sr. Analyst, Enterprise Change Management at CIBC in Toronto, Ontario, Canada. He began this role in 2020. In this capacity, he focuses on managing and implementing change initiatives within the enterprise, leveraging his extensive experience in technical and customer support to enhance the organization’s adaptability and efficiency in the financial services sector.
Career at CIBC
Before his current role, Robert Aleman worked as a Co-op Technical Analyst at CIBC in Toronto. His tenure as a Co-op Technical Analyst spanned various periods between 2019 and 2020, including a three-month stint in 2019. During his time as a Co-op Technical Analyst, he was involved in supporting technical projects and enhancing the technical infrastructure of the organizations, gaining valuable insights into enterprise operations and IT support systems.
Experience at Rogers Communications
Robert Aleman has a decade-long experience at Rogers Communications, where he served as a Sales Associate from 2011 to 2021 in Toronto, Ontario, Canada. His role at Rogers provided him with a strong foundation in customer service and sales, which has been beneficial in his transition to more technical and change management roles in his subsequent career in Information Technology.
Educational Background
Robert Aleman holds a Diploma in Computer Systems Networking and Telecommunications from Centennial College, earned between 2017 and 2019. Additionally, he graduated with distinction from triOS College Business Technology Healthcare with a Diploma in Game Design and Development, completing his studies there from 2012 to 2014. His educational background provides a robust foundation in both technical and creative disciplines, supporting his diverse career path.
Transition from Telecommunications to IT
Robert Aleman has effectively transitioned from a career in telecommunications to a prominent role in Information Technology. This transition has been marked by his movement from customer-centric sales roles to technical analyst and enterprise change management positions. His unique background enables him to approach IT challenges from multiple perspectives, enhancing his ability to manage complex change initiatives within the financial sector.