Robert Puglisi
About Robert Puglisi
Robert Puglisi is the Director of Quality Assurance & Quality Control at CIBC, overseeing quality assurance and testing activities for Credit Cards and Client Account Management solutions.
Title
Robert Puglisi holds the position of Director, Quality Assurance & Quality Control at CIBC. In this role, he oversees quality assurance and testing activities specifically for Credit Cards and Client Account Management solutions.
Current Role at CIBC
Since 2010, Robert Puglisi has served as the Director of Quality Assurance & Quality Control at CIBC. He plays a key role in defining and managing resource requirements and allocations for quality assurance projects. Puglisi works closely with technology and business partners, vendors, and service providers to plan and execute major testing initiatives.
Career at CIBC
Robert Puglisi has a long-standing career at CIBC. He started as a Senior Test Coordinator from 1997 to 2004, then served as Sr. Manager, Quality Assurance from 2004 to 2010, before becoming the Director, Quality Assurance & Quality Control in 2010.
Education and Expertise
Robert Puglisi studied at the University of Toronto, earning a BA in Economics from 1988 to 1992. His educational background provides a strong foundation for his roles in quality assurance and project management.
Strategic Contributions
Robert Puglisi actively contributes to the development and implementation of strategic, enterprise quality initiatives at CIBC. His work ensures the reliability and effectiveness of quality assurance processes across Credit Cards and Client Account Management solutions.