Roberta Paes Barreto Melo
About Roberta Paes Barreto Melo
Roberta Paes Barreto Melo is a Customer Service Representative at CIBC and Team Lead at VIB Event Staffing in Toronto, Ontario, Canada. She has a diverse background in hospitality, administrative roles, and event staffing, and holds degrees in Communication and Media Studies, Law, and Tourism and Hospitality Management.
Career at CIBC
Roberta Paes Barreto Melo has been working at CIBC in Toronto, Ontario, Canada as a Customer Service Representative since 2020. In this role, she handles customer inquiries and provides service solutions, ensuring client satisfaction and support. Her responsibilities include addressing customer needs, resolving issues, and facilitating smooth banking experiences.
Role at VIB Event Staffing
Since 2019, Roberta Paes Barreto Melo has held the position of Team Lead at VIB Event Staffing in Toronto, Ontario, Canada. She manages event staff, coordinates logistics for various events, and ensures that all team members are aligned with the event's goals and standards. Prior to this role, she worked as a Banquet Server at the same company from 2018 to 2019.
Experience at The Ritz-Carlton Hotel Company
From 2019 to 2021, Roberta Paes Barreto Melo worked at The Ritz-Carlton Hotel Company, L.L.C. in luxury hospitality. During her tenure, she provided high-end customer service and hospitality solutions, maintaining the hotel’s high standards of luxury and guest satisfaction.
Education in Tourism and Hospitality Management
Roberta Paes Barreto Melo studied Tourism and Hospitality Management at George Brown College, earning her diploma in 2019. The program equipped her with knowledge and skills related to the tourism and hospitality industry, which she has applied in her various roles in the field.
Academic Background in Law and Communication
Roberta Paes Barreto Melo holds a Bachelor's degree in Law from Faculdade Maurício de Nassau, obtained in 2011, and a Bachelor's degree in Communication and Media Studies from Universidade Federal de Pernambuco, completed in 2006. These academic achievements have contributed to her well-rounded expertise and adaptability in diverse professional roles.