Rochelle Lasrado
About Rochelle Lasrado
Rochelle Lasrado is an Associate Investment Representative at CIBC, with a diverse background in financial services, customer service, and marketing.
Title: Associate Investment Representative at CIBC
Rochelle Lasrado currently serves as an Associate Investment Representative at CIBC under the Investor Services Inc. division. She began this role in 2021 and is located at 800 Bay Street, Toronto. In this position, she assists clients with investment inquiries and provides financial advice and solutions. Her responsibilities involve maintaining customer relationships and ensuring client satisfaction. She leverages her extensive experience in financial services to deliver tailored investment strategies to her clients.
Previous Role: Client Solutions Specialist at CIBC
Before her current role, Rochelle Lasrado was a Client Solutions Specialist at CIBC from 2019 to 2021. Based in Toronto, Ontario, Rochelle worked closely with clients to identify their financial needs and provided customized banking solutions. Her role required strong problem-solving skills and a deep understanding of CIBC's financial products and services. She was responsible for enhancing client experiences through effective communication and efficient problem resolution.
Work Experience: Financial Services Representative at Gatestone & Co.
In 2019, Rochelle Lasrado was employed at Gatestone & Co. as a Financial Services Representative for six months. Located in the Toronto, Canada Area, her role involved providing clients with financial advice, managing accounts, and resolving any queries related to financial services. This position helped her develop critical skills in client management and deepen her understanding of financial products and services.
Education: Marketing and Mass Communication
Rochelle Lasrado has an educational background that spans multiple disciplines. She studied Event Marketing - Sports, Entertainment, Arts at Seneca College from 2017 to 2018 and Marketing/Marketing Management, General from 2016 to 2017 at the same institution. Additionally, she holds a Bachelor's Degree in Mass Communication/Media Studies from the University of Mumbai, which she obtained between 2013 and 2016. This diverse education has equipped her with a broad skill set that is beneficial in her current financial services role.
Early Career Roles in Customer Service and Sales
Rochelle Lasrado’s early career included various roles in customer service and sales. She worked as a Barista at Aroma Espresso Bar and a Customer Service Representative at Tim Hortons in Toronto. Her role as a Public Relations Intern at Wooplr and a short stint as a Sales Representative at Maharashtra Chamber of Housing Industry (MCHI) in Mumbai added to her diverse work experience. These roles provided her with valuable skills in customer interaction, sales, and communication, which she continues to apply in her current financial services career.