Rosette Kassar
About Rosette Kassar
Rosette Kassar is the Community General Manager at CIBC, overseeing multiple banking centers within the Thornhill community. She has over 22 years of leadership experience in the finance and banking industry, focusing on delivering exceptional client experiences and developing high-performing teams.
Company
Rosette Kassar is currently working at CIBC. CIBC is one of Canada's leading banks, offering a wide range of financial services to clients. Within CIBC, she holds a significant leadership role in Thornhill Community.
Title
Rosette Kassar serves as the Community General Manager of Thornhill Community. In this role, she is responsible for overseeing several banking centers and leading a team of financial professionals.
Professional Experience at CIBC
Rosette Kassar has a long-standing career at CIBC, with over 22 years of experience in various roles. She started as a Senior Customer Service Representative/Customer Service Representative from 1998 to 2001. She then transitioned to a Personal Banker/Personal Banking Associate from 2001 to 2006. She held a Hybrid role as Assistant Branch Manager/Financial Service Representative from 2006 to 2007, followed by being a Branch Manager in Richmond Hill from 2007 to 2014. She worked as a District Branch Manager in 2014 and as a Senior Consultant Sales Advice and Performance; Performance Coach in 2015. From 2015 to 2019, she was the General Manager/Banking Centre Leader in Thornhill, Ontario, before taking on her current role as Community General Manager in 2019.
Leadership and Team Development
Rosette Kassar focuses on leading a team of high-performing Financial Advisors and Financial Services professionals. Her responsibilities include hiring, developing, and coaching team members to help clients achieve their financial goals. She ensures that new team members have opportunities to grow their skills and careers through CIBC's onboarding and individualized development programs.
Educational Background
Rosette Kassar has pursued various educational programs to bolster her expertise in the finance and banking industry. She studied Accounting and Finance (Honours program), completed the Canadian Securities course, and undertook the Branch Manager Course/People Manager Essentials Program from the Canadian Securities Institute. Additionally, she achieved accreditation in Mutual Funds from the Institute of Canadian Bankers.