Rosie Manolakas
About Rosie Manolakas
Rosie Manolakas is the Assistant Manager of the National Support & Resolution Team at CIBC, with a diverse career spanning multiple industries and extensive experience in finance, management, and customer service.
Current Roles at CIBC
Rosie Manolakas currently holds dual positions at CIBC. She serves as the Assistant Manager National Support & Resolution Team since 2019, and has also held the title of Customer Solutions Manager since 2009. These roles involve leadership responsibilities, focusing on providing exceptional service to clients and resolving complex issues effectively. Rosie’s tenure at CIBC showcases her dedication and significant contributions to the organization.
Previous Experience at CIBC and CIBC Wood Gundy
Rosie's extensive work history with CIBC includes various key roles. She worked as an Acquisition Retention Excellence Representative C.A.R.E. in two different periods, from 2009 to 2011, and from 2013 to 2014, both in Montreal. She also served as an Investment Advisor Sales Assistant at CIBC Wood Gundy from 2012 to 2013 and as a Quality Assurance Analyst from 2011 to 2012. These roles highlight her versatile skill set in customer acquisition, investment advising, and quality assurance.
Career in Finance and Accounting
Rosie Manolakas has a strong background in finance and accounting. Her career began with roles such as Bookkeeper and Accounts Payable/Receivable Manager at various companies, including Mondo Uomo Menswear, Kute Knit Manufacturing Corp., and John Kourtidis CGA. She also worked at Deutsche Bank as a Section Head for International Prime Brokerage/Hedge Funds and KPMG UK as a Tax Credit Supervisor. Her comprehensive experience across different financial disciplines showcases her expertise in managing financial operations and accounting processes.
Diverse Industry Experience
Throughout her career, Rosie Manolakas has worked in diverse industries, including telecoms, railway, property management, textiles, wealth management, aerospace, and publications. This wide-ranging industry experience has equipped her with the ability to adapt and excel in various work environments. Her roles have often included responsibilities such as project management, team development, and process migration, underscoring her capability to drive operational improvements across different sectors.
Educational Background
Rosie completed her education at Vocational Lyceum College Mytilene, where she studied Legal and Finance from 1984 to 1987. The training she received there provided her with fundamental knowledge in both legal and financial domains, forming a strong educational foundation that has supported her diverse career trajectory.